Privacy policy

Privacy Policy

This Privacy Policy describes how Tria Made, LCC collects, uses, and shares information about you. This Privacy Policy applies to information we collect when you use our websites, shop in our stores, or otherwise interact with us as described below. We may update this Privacy Policy periodically. If changes occur, we will notify you by revising the date at the top of this Privacy Policy, and in some cases, provide additional notice (such as by adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you engage with us to stay informed about our information practices and ways you can protect your privacy.

Collection of Information

Information You Provide to Us

We collect information directly from you. For instance, we collect information when you use our websites, visit our stores, call us, create an online account, subscribe to our emails, request a catalog, engage in sweepstakes, contests, promotions, or surveys, communicate via third-party social media platforms, seek customer support, apply for a job, or interact with us in any other way.

The types of information we collect may include your name, email address, postal code, billing address, shipping address, phone number, payment details, product preferences, demographic information, and any other data you choose to share. Additionally, if you provide information about others (e.g., purchasing a gift card or shipping products to someone), we will use it solely to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.

Information We Collect Automatically

We automatically collect certain information when you interact with our websites or conduct transactions with us, including:

  • Log Information: Details about your website usage, such as browser type, access times, viewed pages, IP address, and referring link.
  • Transaction Information: Data regarding product purchases or returns, including product specifics and purchase/return dates and locations.
  • Information from Cookies and Other Tracking Technologies: We utilize cookies, web beacons, and similar technologies to gather data about your website and email interactions, such as browsing and purchase behaviors. This information helps us enhance our websites and your online experience, analyze site popularity, gauge campaign effectiveness, and tailor communications. Refer to our Cookies Policy for more details and instructions on disabling cookies.

Information We Collect from Our Partners and Other Sources

We may obtain information about you from third-party sources and combine it with data we collect directly from you. For example, we might gather information from the U.S. Postal Service's national change of address database to validate and update mailing addresses.

Use of Information

We may use the information we collect for various purposes, including to:

  • Enhance and optimize your shopping experience.
  • Fulfill your product and service requests, process transactions, and provide related communications (e.g., confirmations, receipts).
  • Address your inquiries, requests, and concerns and deliver customer support.
  • Inform you about products, services, promotions, offers, events, news, and information we believe may interest you (refer to "Your Choices" for managing communications preferences).
  • Manage your online accounts, send technical notices, updates, security alerts, and administrative messages.
  • Personalize your online experience and deliver targeted advertisements, content, or features based on your profile and interests.
  • Analyze trends, usage patterns, and activities.
  • Administer contests, promotions, sweepstakes, and their associated entries and rewards.
  • Combine information obtained from various sources to better understand your needs and provide improved service.
  • Fulfill any other purposes for which the information was collected.

We operate from the United States, and the information we collect is subject to U.S. laws. By accessing our websites or providing information to us, you consent to the processing and transfer of data within the U.S. and other countries.

Sharing of Information

We may share your information in the following circumstances:

  • With Service Providers: We may share information with vendors, consultants, and other service providers who need it to perform work on our behalf.
  • With Business Partners and Third Parties: We may share information with our business partners and other third parties for their own direct mail purposes, unless you opt out.
  • Between Our Company's Entities: We may share your information between our company's entities for business purposes. This sharing is limited to entities under the ownership or control of Tria Made, LCC and is conducted in compliance with this Privacy Policy.
  • As Required by Law: We may disclose information in response to legal requests or processes, or if we believe such disclosure is necessary to comply with applicable laws or regulations.
  • To Protect Rights and Safety: We may share information if we believe your actions violate our agreements or policies, or to protect the rights, property, and safety of us or others.
  • In Business Transfers: Information may be shared in connection with any merger, sale of company assets, financing, or business transfer.
  • With Consent: We may share information with your consent or at your direction.
  • Aggregate or De-identified Information: We may share aggregated or de-identified information that cannot reasonably identify you.

Advertising and Analytics Services

We engage third parties to deliver advertisements across the Internet and provide analytics services. These entities may use cookies, web beacons, and similar technologies to collect data about your website usage, which may be used to deliver targeted advertising on our websites and others. Refer to our Cookies Policy for more information and instructions on opting out of behavioral advertising.

Security

We implement reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

Children

We do not knowingly collect personal information from children under 13 years old. Our products are not intended for purchase by children, and any children's products we offer are for adults only. If you believe we have collected information about your child, please contact us to request its removal from our database.

Your Choices

Online Account Information: You can update, correct, or delete your online account information at any time by logging in and accessing the appropriate settings. If you wish to deactivate your account, please contact us.

Promotional Communications: You may opt out of receiving promotional communications from us by:

  • Adjusting your preferences in your online account settings.
  • Following the instructions provided in promotional emails and text messages.
  • Contacting us directly.

Even if you opt out of promotional communications, you may still receive non-promotional emails related to your account or ongoing business relations.

Cookies: Most web browsers accept cookies by default. You can typically configure your browser to remove or reject cookies, but this may impact website availability and functionality. Refer to our Cookies Policy for more information, including how to disable cookies.

Your California Privacy Rights

California residents have certain rights regarding their personal information under California law. To exercise these rights, you can contact us or adjust your account settings as described in this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tria Made, LCC
Customer Relations
201 Keith St SW, Suite 80 Cleveland, TN 37311

Email: contact@triamade.com

Last Updated: May 02, 2024